We offer a fully functional free, evaluation, download version for potential customers to "Try before you buy".
Therefore, it is assumed that when you purchase a software license from us, you are satisfied with the program's features and functionalities, so that no refund (return) request would therefore be requested by you on such basis. If you purchase the software online (ESD = Electronic Software Distribution) and download it the refund policy is offered only at our discretion.
If you have purchased the software product from share-it (Digital River GmbH), then Digital River GmbH is the seller of the software product and your contractual partner.
Electronic software downloads and serial numbers can not be returned because of their nature.